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What we consider when reviewing Indian online casinos
We always want to be 100% transparent with the criteria we use when rating and reviewing casinos. This is to earn our readers trust, which will make our visitors come back for more in-depth reviews in the future.
To learn more about what criteria we use to rate betting and online casino sites in India, see below:
By browsing several review websites such as Trustpilot or Google Reviews we can easily spot casinos with a bad reputation, as well as the good ones. Online reputation plays an important role in how we ourselves rate casinos. In short, all brands online have one or two bad reviews, which is ok. However, if there is a bit too many bad reviews out there it clearly paints a picture of an unfair or untrustworthy casino operator.
2. Casino license
All online casinos need a license to operate. This is because no game suppliers will ever let an unlicensed operator use their games for profit. However, all casino licenses are not the same. Some are well trusted and respected all over the world while some licenses should make you turn around and leave at the door.
A few examples of casino licenses are the Malta Gaming Authority license, the UKGC license and the Curacao eGaming license.
When we rate a casino we look into what regulatory body that issued their license and how trusted it is.
3. Customer service
As a player, you want to be treated like a VIP at a Las Vegas casino. And why shouldn't you?
After all, you are a paying customer at the casino establishment and you have the right to top-class customer service.
In our review process, we contact the customer support agents through the available contact options and put them to the test by asking a bunch of easy and challenging questions.
This way we can rate how good the quality of the support is, how fast the response time is and see how many contact options are available.
4. Bonus offers
There are as many different bonus offers as there are days of the year, and some are great while some are not. We dig deep into the terms & conditions of these offers to see what's hot and what's not.
A good example of a fair casino bonus is a match bonus of 100% up to ₹10,000 with only 25x wagering requirement, no max winnings and fair terms all over.
5. Casino game selection
Without quality casino games in the lobby, the casino is doomed to fail. When conducting our online casino reviews we go through all game providers and casino games offered, and rate accordingly.
For example, we give a higher score to an online casino with fewer high-quality game providers such as NetEnt, Microgaming or Play'N Go than we give a casino with many low-quality game suppliers.
Also, having a live casino section in the games lobby is vital for Indian casinos, as many of the classic Indian games such as Andar Bahar and Teen Patti are indeed live games.
Quality is key when it comes to games, and our ratings are heavily affected by this factor.
6. Payment methods
To offer a good gaming experience, a casino needs to offer both Indian and international payment methods to cater to all their players' needs.
For example, many Indian players want to deposit with Paytm, so if an operator has Paytm listed as a banking option, their score will be higher.
However, if they don't have enough payment methods (such as e-wallets, cryptocurrency, Visa & Mastercard) the score will be negatively effected.